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Q2. What is
SIDO? Explain its functions.
Ans. Small Industries Development Organisation (SIDO) an apex
body at Central level for formulating policy for the development of Small
Scale Industries in the country, is headed by the Additional Secretary &
Development Commissioner (Small Scale Industries) under Ministry of Small
Scale Industries Govt. of India. SIDO is playing a very constructive role for
strengthening this vital sector which has proved to be one of the strong
pillars of the economy of the country. It functions through a network of the
field offices namely 30 SISIs, 28 Br. SISIs, 4 RTCs, 7 FTSs, various training
and production centers and specialized institutes spread over different parts
of the country. It is rendering the services in the following areas:-
1. Advising the Govt. in
policy matters concerning small scale sector.
2.
Providing
techno-economic and managerial consultancy, common facilities and extension
services.
3.
Providing
facilities for technology up-gradation, modernization quality improvement
& infrastructure.
4.
Human
resources development through training and skill up-gradation.
5.
Providing
economic information services.
6.
Maintaining
close liaison and vital linkage with the Central Ministries, Planning
Commission, Financial Institutions, State Govts. & similar other
developmental organizations/agencies related to the promotion and development
of SSI Sector.
7.
Evolving
and coordinating policies for development of ancillaries.
8.
Monitoring
of PMRY Scheme
9.
Monitoring
the working of different Tool Rooms & PPDC's
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Q3. Discuss MODVAT in detail.
Ans. MODVAT
stands for "Modified Value Added Tax". It is a scheme for
allowing relief to final manufacturers on the excise duty borne by their
suppliers in respect of goods manufactured by them. eg ABC Ltd is a
manufacturer and it purchases certain components from PQR Ltd for use in
manufacture. POR Ltd would have paid excise duty on components manufactured
by it and it would have recovered that excise duty in its sales price from
ABC Ltd. Now, ABC Ltd has to pay excise duty on toys manufactured by it as
well as bear the excise duty paid by its supplier, PQR Ltd. This amounts to
calculate multiple taxation. MODVAT is a scheme where ABC Ltd can take
credit for excise duty paid by PQR Ltd so that lower excise duty is payable
by ABC Ltd.
The scheme was first introduced with effect from 1 March 1986. Under this
scheme, a manufacturer can take credit of excise duty paid on raw materials
and components used by him in his manufacture. Accordingly, every
intermediate manufacturer can take credit for the excise element on raw materials
and components used by him in his manufacture. Since it amounts to excise
duty only on additions in value by each manufacturer at each stage, it is
called value-added-tax (VAT)
The MODVAT credit can be utilized towards payment of excise duty on the
final product.
Advantages of
MODVAT
» It reduces the effects of taxation at multiple stages of manufacture.
» It facilitates duty free exports.
» It increases the tax base.
Disadvantages of
MODVAT
» It increases paper work and leads to multiplicity of records.
» It leads to corruption.
» It leads to litigation.
The MODVAT
scheme is regulated by Rules 57A and 57U of the Central Excise Rules and
the notifications issued hereunder.
Rule
57A
This rule specifies the scope and applicability of the MODVAT. The MODVAT
scheme applies to all finished excisable goods which have been notified by
the Central Government in the Official Gazette for this purpose. The MODVAT scheme may be made applicable in
respect of certain goods or classes of goods with restrictions and
conditions.
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Q4. Explain New Small Enterprise
Policy, 1991.
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Ans. The main characteristics of new Economic Policy 1991
are:
1.
De-licensing. Only six industries were kept under Licensing scheme.
2.
Entry to Private Sector. The role of public sector was limited only to four
industries; rest all the industries were opened for private sector also.
3.
Disinvestment. Disinvestment was carried out in many public sector
enterprises.
4. Liberalization of Foreign Policy. The
limit of foreign equity was raised to 100% in many activities, i.e., NRI and
foreign investors were permitted to invest in Indian companies.
5. Liberalization in Technical
Area. Automatic permission was given to Indian companies for signing
technology agreements with foreign companies.
6. Setting up of Foreign
Investment Promotion Board (FIPB). This board was set up to promote and bring
foreign investment in India.
7. Setting up of Small Scale
Industries. Various benefits were offered to small scale industries.
Three Major Components or Elements
of New Economic Policy:
There are three major components
or elements of new economic policy- Liberalization, Privatization,
Globalization.
1. Liberalization: Liberalization
refers to end of license, quota and many more restrictions and controls which
were put on industries before 1991. Indian companies got liberalization in
the following way:
(a) Abolition of license except in
few.
(b) No restriction on expansion or
contraction of business activities.
(c) Freedom in fixing prices.
(d) Liberalization in import and
export.
(e) Easy and simplifying the
procedure to attract foreign capital in India.
(f) Freedom in movement of goods
and services
(g) Freedom in fixing the prices
of goods and services.
2. Privatization: Privatization
refers to giving greater role to private sector and reducing the role of
public sector. To execute policy of privatization government took the
following steps:
(a) Disinvestment of public
sector, i.e., transfer of public sector enterprise to private sector
(b) Setting up of Board of
Industrial and Financial Reconstruction (BIFR). This board was set up to
revive sick units in public sector enterprises suffering loss.
(c) Dilution of Stake of the
Government. If in the process of disinvestments private sector acquires more
than 51% shares then it results in transfer of ownership and management to
the private sector.
3. Globalization: It refers to
integration of various economies of world. Till 1991 Indian government was
following strict policy in regard to import and foreign investment in regard
to licensing of imports, tariff, restrictions, etc. but after new policy
government adopted policy of globalization by taking following measures:
(i) Import Liberalization.
Government removed many restrictions from import of capital goods.
(ii) Foreign Exchange Regulation
Act (FERA) was replaced by Foreign Exchange Management Act (FEMA)
(iii) Rationalization of Tariff
structure
(iv) Abolition of Export duty.
(v) Reduction of Import duty. As a
result of globalization physical boundaries and political boundaries remained
no barriers for business enterprise. Whole world becomes a global village.
Globalization involves greater
interaction and interdependence among the various nations of global economy.
Impact of Changes in Economic
Policy on the Business or Effects of Liberalization and Globalization:
The factors and forces of business
environment have lot of influence over the business. The common influence and
impact of such changes in business and industry are explained below:
1. Increasing Competition: After
the new policy, Indian companies had to face all round competition which
means competition from the internal market and the competition from the MNCs.
The companies which could adopt latest technology and which were having large
number of resources could only survive and face the competition. Many
companies could not face the competition and had to leave the market.
For example, Weston Company which
was a leader in Т. V. market with more than 38% share in T.V. market lost its
control over the market because of all round competition from MNCs. By
1995-96, the company almost became unknown in the T.V market.
2. More Demanding Customers: Prior
to new economic policy there were very few industries or production units. As
a result there was shortage of product in every sector. Because of this
shortage the market was producer-oriented, i.e., producers became key persons
in the market. But after new economic policy many more businessmen joined the
production line and various foreign companies also established their
production units in India.
As a result there was surplus of
products in every sector. This shift from shortage to surplus brought another
shift in the market, i.e., producer market to buyer market. The market became
customer- oriented and many new schemes were made by companies to attract the
customer. Nowadays products are produced/manufactured keeping in mind the
demands of the customer.
3. Rapidly Changing Technological
Environment: Before or prior to new economic policy there was a small
internal competition only. But after the new economic policy the world class
competition started and to stand this global competition the companies need
to adopt the world class technology.
To adopt and implement the world
class technology the investment in R & D department has to increase. Many
pharmaceutical companies increased their investment in R and D department
from 2% to 12% and companies started spending a large amount for training the
employees.
4. Necessity for Change: Prior to
1991 business enterprises could follow stable policies for a long period of
time but after 1991 the business enterprises have to modify their policies
and operations from time to time.
5. Need for Developing Human
Resources:
Before 1991 Indian enterprises
were managed by inadequately trained personnel’s. New market conditions
require people with higher competence skill and training. Hence Indian
companies felt the need to develop their human skills.
6. Market Orientation: Earlier
firms were following selling concept, i.e., produce first and then go to
market but now companies follow marketing concept, i.e., planning production
on the basis of market research, need and want of customer.
7. Loss of Budgetary Support to
Public Sector: Prior to 1991 all the losses of Public sector were used to be
made good by government by sanctioning special funds from budgets. But today
the public sectors have to survive and grow by utilizing their resources
efficiently otherwise these enterprises have to face disinvestment. On the
whole the policies of Liberalization, Globalization and Privatization have
brought positive impacts on Indian business and industry. They have become
more customer focus and have started giving importance to customer
satisfaction.
8. Export a Matter of Survival:
The Indian businessman was facing global competition and the new trade policy
made the external trade very liberal. As a result to earn more foreign
exchange many Indian companies joined the export business and got lot of
success in that. Many companies increased their turnover more than double by
starting export division. For example, the Reliance Company, Videocon, MRF,
Ceat Tires, etc. got a great hold in the export market.
Q5. Elaborate
the TQM Process in Small Scale Enterprises.
Ans. Basic
Principles of TQM:
In TQM, the processes and initiatives that produce products or services are
thoroughly managed. By this way of managing, process variations are
minimized, so the end product or the service will have a predictable quality
level.
Following
are the key principles used in TQM:
Top
management:
The upper management is the driving force behind TQM. The upper management
bears the responsibility of creating an environment to rollout TQM concepts
and practices.
Training
needs:
When a TQM rollout is due, all the employees of the company need to go
through a proper cycle of training. Once the TQM implementation starts, the
employees should go through regular trainings and certification process.
Customer
orientation:
The quality improvements should ultimately target improving the customer
satisfaction. For this, the company can conduct surveys and feedback forums
for gathering customer satisfaction and feedback information.
Involvement
of employees:
Pro-activeness of employees is the main contribution from the staff. The TQM
environment should make sure that the employees who are proactive are
rewarded appropriately.
Techniques
and tools:
Use of techniques and tools suitable for the company is one of the main
factors of TQM.
Corporate
culture:
The corporate culture should be such that it facilitates the employees with
the tools and techniques where the employees can work towards achieving
higher quality.
Continues
improvements:
TQM implementation is not a onetime exercise. As long as the company
practices TQM, the TQM process should be improved continuously.
Rather
than a specific management tool or process, Total Quality Management (TQM) is
an approach that small business owners or managers hold in running their
company. They focus on quality and price to gain and hold customers, striving
to view the business through their customer eyes. Instead of focusing solely
on profits, managers identify their core customer base in order to build and
maintain market share through continuous improvement of products and services.
Small businesses can benefit from implementing the principles of TQM into
their business environment.
Customer
Focus: In a TQM approach, small businesses must understand who their current
customers are (and are not), noting their key needs and requirements and keep
these expectations at the forefront of their strategy and processes. This
principle should extend to internal clients, as well, treating coworkers as
customers and satisfying their demands.
Leadership:
Leaders create the environment in which their business operates. They set
policy, plan strategy and launch tactics for staff to execute. Small
businesses can take advantage of the necessity for participative management,
as they are more likely to be intimately aware of all facets of their business
and how they interconnect. Managers and owners can educate staff on business
operations, industry developments and market trends, giving them a broader
perspective on what it takes to make the company successful.
Staff
Involvement: As leaders set and communicate customer-focused strategy, they
become smarter in acquiring and keeping quality staff. Selecting, training
and motivating staff to work together, particularly in cross-functional
teams, enables faster problem identification and resolution, process
execution and overall productivity. In applying TQM, well-trained and
motivated employees also have more control over their work and a greater
sense of ownership in the company.
Process
Approach: In TQM, a well-informed staff, with a keener sense of what the
customer expects, can help develop a proactive process that builds quality
into each stage as they design and deliver products, rather than trying to
catch flaws during post-production inspection, which wastes resources on
potentially defective products.
Statistical
Quality Control (SQC): Small business owners can employ Statistical Process
Control (SQC) to help make decisions. As the organization better understands
customer demands, these requirements set features for the product line. Staff
and management refine measurements for these features, even developing a
product. The team can then continually monitor quality by assessing output
against the parameters, halting fabrication in order to fix the problem when
the goods being produced fall outside the acceptable limits.
Supplier
Relationships: Businesses can apply these TQM philosophies to suppliers. This
will help them understand their attitudes, values and capabilities, as well
as the minimum and maximum variations in the goods they deliver to the company,
to monitor quality and create value across the supply chain.
Continuous
Improvement: Continuous improvement is fundamental in TQM. Essentially, in
this practice, the business executes the first six principles continuously.
The whole organization, from top leadership to front-line employee, must
commit to the time and effort necessary in making modest gains in the
operations. Rather than launching a revolution in how a company runs,
step-by-step changes initiated by everyone in the organization ultimately
convert the business and ingrain the TQM philosophy into the corporate
culture.
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